After posting yesterday about photo sharing at the Death Cab for Cutie concert, I saw this article on the front page of the NYT this AM. Digital cameras (including those integrated in cell phones) are everywhere. Snapping (is that an antiquated term at this point?) and sharing those pictures and videos is behavior typical of more and more teens and twenty-somethings. If "experience" is part of or entirely what you are selling, think about ways to incorporate the process of "documentation" into your product or service experience.